Annee’s Caphê A-Team Leader is responsible for overseeing the daily operations and work flow during business hours, meanwhile; providing team leadership and delivering excellent customer service. Leader is held accountable for team motivation, performance, customer service and sales. You must be positive, encouraging, and effective; furthermore, providing a safe and clean work environment.
Running shop efficiently and oversee team work flow during open hours
Capable of opening and closing shop diligently
Deliver excellent customer service
Build long term relations
Have full knowledge of our coffee, brewing process, and all drink details
Able to genuinely refer customers to products that are suitable to their tastes
Health and Safety
Ensure team members carry out all duties in accordance to the Caphê’s health, hygiene, quality and safety standards.
Maintain food safety dates, and proper food handling & storage.
Safeguard electrical and fire hazards
Keep shops clean and presentable at all times
Full capability of using cash register and EFTPOS. Will be responsible for cash handling and banking
Acquire the knowledge to keep business sustainable and economical
Product Development and Sales
Contribute in the growth of the Caphê by providing new ideas such as improving process and new product line
Create campaigns to increase sales
In charge of role and duty allocation to team members.
Able to build and maintain team spirit and motivation.
Must acquire effective communication skills to team members in order to motivate and increase productivity.
Customer service work
Having experience in hospitality and bar work is desirable.
Please indicate your location of interest.